🗓️ Efficient Reservations, Happier Customers

With the Smart Reservation System, FIDELYA allows you to manage your venue’s bookings automatically, efficiently, and visually.

Through direct integration with CoverManager, this module helps prevent overbooking, duplicate reservations, and human errors — while improving your customers’ experience from the first interaction.

⚙️ What Can You Do?

• Connect directly to your CoverManager account
• View real-time table occupancy status
• Receive bookings automatically from your website or digital menu
• Configure priority or exclusive areas within your venue
• Schedule special hours, partial closures, or private events

💡 Benefits

• Optimized use of every available table
• Reduced human error in scheduling
• More order, less stress for your floor staff
• Increased customer satisfaction and loyalty
• Seamless integration with the rest of the FIDELYA ecosystem

📌 Use Case Examples

• 💼 Corporate restaurant limiting bookings between 1:00 PM and 2:30 PM
• 🎉 Bar allowing reservations only for special events
• 👨‍👩‍👧‍👦 Family venue segmenting zones for large groups
• 🧑‍🎤 Venue with stage area offering preferred-view seating

🔐 Full Control from the Dashboard

• Enable or disable bookings anytime
• Define schedules, time slots, and maximum guests per reservation
• Manage cancellations and view availability with alerts
• Set overbooking warnings and suggested rotation times

🔗 Recommended Integrations

This module is especially powerful when combined with:

• Advanced Data → to measure occupancy rate and booking frequency
• Customer Loyalty → to offer priority reservations to VIP customers
• Announcements Module → to highlight special bookable events

Your customers’ time is gold.
Make booking at your venue a fast, elegant, and frictionless experience.